Privacy & Policy

Shemade recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy sets out how Shemade uses and protects any information that you give Shemade when you use this www.shemade.in or offline sources of our Company. Shemade is committed to ensure that your privacy is protected. We can ask you to provide certain information by which you can be identified while using this website, then you can be assured that it will only be used in accordance with this Privacy Policy as it describes how we treat user information we collect from you. The policies and procedures on the collection, is used as protection of your information when you use our Shemade Platform.

This Privacy Policy applies to current and former visitors to our Shemade Platform and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. Shemade may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

www.shemade.in is a property of Shemade, established under laws of India, having its registered office at Shemade (A Venture of Milestone Achievers Private Limited), Janakpuri, New Delhi, Delhi – 110058.

INFORMATION WE COLLECT FROM YOU:

Contact information:

We might collect your Name, Email, Phone, Address.

Payment and billing information:

We might collect your billing name, billing address and payment method when you buy a product/service. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razor Pay.

Information you post:

We collect the information you post in a public space on our Shemade Platform or on a third-party social media site belonging to Shemade.

Usage and Preference Information:

We collect information as to how you interact with our Services, preferences expressed and settings chosen. Shemade Platform includes the Shemade advertising services (“Ad Services”), which may collect user activity and browsing history within the Shemade Platform and across third-party sites and online services, including those sites and services that include our ad pixels (“Pixels”), widgets, plug-ins, buttons, or related services or through the use of cookies. Our Ad Services collect browsing information including, without limitation, your Internet protocol (IP) address and location, your login information, browser type and version, date and time stamp, user agent, Shemade cookie ID (if applicable), time zone setting, browser plug-in types and versions, operating system and platform, and other information about user activities on the Shemade Platform, as well as on third party sites and services that have embedded our Pixels, widgets, plug-ins, buttons, or related services.

Transaction Information:

We collect transaction details related to your use of our Services, and information about your activity on the Services, including the full Uniform Resource Locators (URL), the type of Services you requested or provided, comments, domain names, search results selected, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit to our Services, the date and time you used the Services, amount charged, details regarding application of promotional code, methods used to browse away from the page and any phone number used to call our customer service number and other related transaction details.

Demographic information:

We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by you during the use of Shemade Platform. We might collect this as a part of a survey also.

WAYS OF COLLECTING INFORMATION:

• We collect information directly from you when you register on Shemade Platform. We also collect information if you post a comment on Shemade Platform or ask us a question through phone or email or any other source of communication.
• We use tracking tools like Google Cookies for collecting information about your usage of our website.
• We may receive information about you from third parties, such as other users, partners (including ad partners, analytics providers, search information providers), or our affiliated companies or if you use any of the other websites/apps we operate or the other Services we provide. Users of our Ad Services and other third-parties may share information with us such as the cookie ID, device ID, or demographic or interest data, and information about content viewed or actions taken on a third-party website, online services or apps. For example, users of our Ad Services may also be able to share customer list information (e.g., email or phone number) with us to create customized audience segments for their ad campaigns.
• When you sign in to Shemade Platform with your SNS account, or otherwise connect to your SNS account with the Services, you consent to our collection, storage, and use, in accordance with this Policy, of the information that you make available to us through the social media interface. This could include, without limitation, any information that you have made public through your social media account, information that the social media service shares with us, or information that is disclosed during the sign-in process. Please see your social media provider’s privacy policy and help center for more information about how they share information when you choose to connect your account.

USE OF YOUR PERSONAL INFORMATION:

• We might use the information you provide to contact you for confirmation of a purchase on Shemade Platform or for other promotional purposes.
• We might use the information you provide to carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services.
• We might use your information to confirm your registration for rendering services we offer.
• We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We might also use your information to understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries and to generate and review reports and data about, and to conduct research on, our user base and Service usage patterns. If you are a partner company, we may use the information to track the progress of your service to our customers.
• We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. We may use your information to provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone) with information about these services
• We might send you information about special promotions or offers. We might also tell you about new features or products or enroll you in our newsletter. These might be our own offers or products, or third-party offers or products we think you might find interesting. We may use the information to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
• We may combine the information that we receive from third parties with the information you give to us and the information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation.
• We analyse the log files of our Shemade Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole.

DATA SECURITY PRECAUTIONS:

We have in place appropriate technical and security measures to secure the information collected by us. We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Shemade Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.

JURISDICTION:

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

If you have any queries relating to the processing or usage of information provided by you in connection with this Policy or other privacy concerns, you can email us at [email protected].